REFUND POLICY

This Refund Policy applies to all purchases made through zodier.org and constitutes part of our Terms and Conditions, which are incorporated herein by reference.

1. Digital Content and Right of Withdrawal.

Due to the immediate delivery of digital content upon payment, you expressly request the immediate performance of the Service and acknowledge that, once access to the content has been granted, you lose your statutory right of withdrawal in accordance with Article 16(m) of EU Directive 2011/83/EU. For users in the European Union and United Kingdom, the trial charge, the subscription price, and the automatic renewal terms are displayed directly above and below the payment button before you submit payment. By clicking "Unlock My Blueprint" and completing payment after this disclosure, you expressly request immediate performance of the Service and confirm your acknowledgment that you lose the right of withdrawal once access to the content has been granted. If you did not receive access to the Service due to a verified technical error on our part, please contact [email protected] within 48 hours and we will resolve the issue promptly.

2. Trial Period and Cancellation.

We offer a 3-day introductory trial for a one-time fee of $0.70, which grants access to the Service during the trial period. This trial fee is non-refundable. You have the right to cancel your subscription at any time during the 3-day trial period to avoid future charges. To cancel, log in to your account and click the Cancel Subscription button located at the bottom of your Profile page, or contact us at [email protected]. Cancellation takes effect immediately upon confirmation. If you cancel before the trial period ends, no further charges will be made.

3. Automatic Subscription Renewal.

If you do not cancel before the end of the 3-day trial period, your subscription will automatically renew and you will be charged $38.90 for the first monthly billing cycle. Thereafter, your subscription will continue to renew automatically every 30 days at $38.90 per month until cancelled. Once a monthly charge has been processed, it is non-refundable, even if you cancel immediately after the charge or do not use the Service during that billing period. You may cancel at any time to prevent future charges. Cancellation does not entitle you to a refund of the current billing period's fee. If you believe a charge was made in error, please contact [email protected] within 30 days of the charge and we will investigate on a priority basis. Upon cancellation, you will retain access to the Service until the end of the current billing period. This does not limit any statutory rights you may have, including the right to dispute a transaction directly with your card issuer.

Charges will appear on your bank or card statement as ZODIER.ORG.

4. Trial Reminder.

We will send a reminder email to your registered email address at least 24 hours before your 3-day trial period ends, notifying you of the upcoming charge of $38.90. It is your responsibility to ensure your registered email is accurate and to monitor communications from us.

5. Currency and Bank Fees.

Transactions are processed in the currency displayed on the checkout page at the time of purchase. If your bank account is in a different currency, your bank may apply a currency conversion rate or foreign transaction fees. These fees are determined solely by your bank and are non-refundable by Zodier.

6. Refund Request Procedure.

If you believe a billing error has occurred (e.g., a duplicate charge due to a technical error on our part), you may submit a request for review.

Contact: All refund requests must be submitted in writing via email to: [email protected]

Required information: - The email address associated with your account - Date and amount of the transaction - A clear description of the issue (e.g., "Duplicate Charge") - Supporting screenshots or receipts

Review Process: We review all requests on a case-by-case basis. Submission of a request does not guarantee a refund. We aim to respond to all inquiries within 3 business days.

For payments made via PayPal, we ask that you first submit any billing concerns through PayPal's Resolution Center before initiating a chargeback with your card issuer. This allows us to resolve the matter faster and directly.

7. Evidence of Service Delivery.

Upon successful payment, a confirmation email is automatically sent to your registered email address. Your access to the Service is logged and timestamped on our servers. In the event of a payment dispute or chargeback, these records — including login activity, content accessed, confirmation emails, IP address data, and a timestamped record of your acceptance of these Terms and this Refund Policy at checkout — will be submitted as evidence of service delivery and of your prior consent to the trial and subscription terms, to the relevant payment processor or card network.

8. Contact Us.

For any questions regarding this Refund Policy, please contact us at:

Zodier LTD, 128 City Road, London, EC1V 2NX, United Kingdom

Email: [email protected]

We aim to respond to all inquiries within 24–72 hours